Fix Epson WorkForce Pro WF-3820 0x60 Error Code
The 0x60 error code is a technical alert on Epson WorkForce Pro printers indicating a paper feed sensor failure. This error prevents printing to protect internal hardware components from damage. Addressing this issue involves clearing the paper path and ensuring the sensor is free from debris.
Common causes
- 1Physical obstruction from small scraps of paper in the feed path.
- 2Dust buildup on the optical sensor preventing paper detection.
- 3Misalignment of the pickup rollers due to mechanical wear.
Solutions
Paper Path Clearing
- Power off the device and unplug the power cable.
- Remove all paper from the input tray.
- Inspect the rollers for any debris or torn paper fragments.
- Use compressed air to blow out dust from the sensor area.
Power Cycle Procedure
- Disconnect the power cord while the printer is on.
- Wait for at least 60 seconds for internal capacitors to discharge.
- Reconnect the cable and power on to reset the hardware.
Steps to follow
- 1
Safety Power Down
Turn off the printer and remove the power cord to ensure electrical safety.
- 2
Manual Inspection
Open the input tray and check for any obstructions using a flashlight.
- 3
Maintenance and Test
Clean the rollers with a soft cloth and restart the printer to test functionality.
Frequently asked questions
It is not a system failure, but it stops the printer from feeding paper. Regular cleaning often resolves the issue.
Avoid using alcohol as it can dry out the rubber material. A slightly damp lint-free cloth is preferred.
If the error persists, the paper feed sensor may have failed and could require professional hardware repair.