Fix Epson Expression XP-15000 error 0x60: Troubleshooting Guide
The Epson Expression XP-15000 error 0x60 occurs when the print head carriage faces resistance during movement. This warning appears when paper jams or sensor contamination disrupt normal operation. Following a methodical inspection helps to clear the error.
Common causes
- 1Paper debris: Obstructing the carriage path.
- 2Dirty encoder strip: Causing sensor misreading.
- 3Carriage motor fatigue: Mechanical wear.
- 4Foreign object: Dust or small items inside the chassis.
Solutions
Diagnóstico rápido
Error 0x60 is a carriage positioning fault. Confirm by looking for obstructions in the carriage track.Solución paso a paso
- Unplug the printer power.
- Open the printer cover to expose the carriage.
- Clear any paper debris.
- Clean the transparent encoder strip.
Prevención y mantenimiento
Use high-quality paper to reduce dust and keep the environment clean. Original Claria cartridges help prevent ink leakage.Cuándo llamar a un técnico
If the error remains after cleaning, the motor may be damaged and require professional service.Ficha técnica del equipo
- Technology: 6-color Inkjet.
- Speed: 9.2 ppm ISO.
- Connectivity: Wi-Fi, Ethernet, USB.
- Compatible Consumibles: Claria Photo HD (T312 series).
- Drivers: Epson support
Steps to follow
- 1
Power off
Turn off the printer and unplug it from the power source to ensure safety.
- 2
Clear the path
Open the lid and check for any paper debris or obstructions blocking the print head.
- 3
Clean the encoder
Gently wipe the transparent encoder strip with a clean, dry lint-free cloth.
Frequently asked questions
This error typically indicates that the print head carriage cannot move properly due to debris or sensor reading failure.
It is a critical mechanical error that requires immediate resolution to avoid permanent damage to the carriage motor.
It uses the Claria Photo HD (T312) ink series for high-quality photo printing.
Perform a physical inspection every few months to ensure the path is free of paper dust or ink residue.