0x60Epson Expression Photo XP-8700

Epson XP-8700 Error 0x60: Fix and Troubleshooting Guide

The 0x60 error code on the Epson Expression Photo XP-8700 indicates that the print head carriage has encountered a physical obstruction or a positioning error. This issue often occurs due to stray paper, debris, or dust on the encoder strip. The primary solution involves inspecting the carriage path and ensuring the mechanical components can move freely without resistance.

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Common causes

  • 1Paper debris: Small scraps preventing carriage movement.
  • 2Dirty encoder strip: Accumulated dust blocking optical sensor readings.
  • 3Lack of lubrication: Increased friction on the metal guide rail.
  • 4Mechanical obstruction: External items like paperclips falling into the chassis.

Solutions

Diagnóstico rápido

The 0x60 error is identified when the printer stops mid-cycle and displays the message on the LCD panel. Often, you will hear a mechanical grinding or clicking noise as the carriage tries to move but remains stuck. Visual confirmation of the carriage resting in an abnormal position reinforces this diagnosis.

Solución paso a paso

  1. Power off the printer and unplug the power cord from the wall.
  2. Open the scanner unit to access the print carriage area.
  3. Inspect for foreign objects, such as paper scraps or loose labels that might block the path.
  4. Clean the encoder strip (the translucent strip behind the carriage) using a dry, lint-free cloth, avoiding direct finger contact.
  5. Gently move the carriage to ensure it slides smoothly from left to right.
  6. Power on the printer and allow it to perform its self-check routine.

Prevención y mantenimiento

Keep the printer in a dust-free environment and use a vacuum or dry cloth for regular exterior cleaning. Avoid using thick cardstock or media not supported by the printer's feed system. Update the firmware periodically through the official Epson website to improve sensor handling.

Cuándo llamar a un técnico

If the error persists despite cleaning, the issue may involve the carriage motor or internal sensors. Contact authorized service if the printer is within the warranty period, as internal hardware repairs require professional expertise.

Ficha técnica del equipo

  • Technology: Photo inkjet multifunction printer.
  • Speed: Up to 9.5 ipm (black) / 9 ipm (color).
  • Connectivity: Wi-Fi, Wi-Fi Direct, High-Speed USB.
  • Feeding capacity: Up to 100-sheet paper tray.
  • Compatible consumables: Epson Claria Photo HD series (312/312XL cartridges).
  • Recommended use: High-quality photo and home office printing.
  • Official drivers / firmware

Steps to follow

  1. 1

    Cut power

    Unplug the printer to prevent damage while performing physical inspection.

  2. 2

    Check carriage

    Open the top cover and remove any visible paper fragments.

  3. 3

    Clean encoder

    Gently wipe the clear timing strip to restore sensor accuracy.

  4. 4

    Reset startup

    Plug in and restart the unit to re-home the print head.

Frequently asked questions

It is a common carriage jam issue that can usually be fixed with simple maintenance steps.

Yes, but move it very slowly and only when the printer is off to avoid damaging internal gears.

This printer is compatible with the Epson Claria Photo HD 312 and 312XL ink series.

We recommend inspecting the area every three months to prevent dust accumulation.