0x60EcoTank ET-4950

Epson EcoTank ET-4950 error 0x60: Technical Fix

The Epson EcoTank ET-4950 error 0x60 is directly linked to a scanner failure. This alert arises when the optical module fails to initialize. Troubleshooting this issue involves firmware resets and, potentially, hardware inspections. This error stops the device's scanning capability entirely.

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Common causes

  • 1Scanner motor or lamp failure.
  • 2Firmware corruption.
  • 3Loose or broken flex cable connection.
  • 4Physical obstruction in the scanner path.

Solutions

Diagnóstico rápido

Error 0x60 is typically identified by the scanner module failing to move during start-up. If the screen displays this error constantly, the scanner is unable to perform its calibration routine.

Solución paso a paso

  1. Unplug the printer for at least 10 minutes to drain capacitors.
  2. Plug it directly into a wall outlet to ensure sufficient power for the scanner motors.
  3. Perform a firmware update if the printer is accessible via software.
  4. Inspect the flat cable; if you have technical expertise, ensure the scanner flex ribbon is seated correctly.

Prevención y mantenimiento

Regularly wipe the scanner glass. Do not press hard on the scanner bed. Always use genuine 502 ink to ensure no leaking occurs that could affect sensitive electronic components.

Cuándo llamar a un técnico

If the error 0x60 persists, the internal scanner module or the mainboard connection is likely faulty. A professional service center is required.

Ficha técnica del equipo

  • Technology: Inkjet and optical scanner.
  • Performance: 33 ppm black.
  • Connectivity: Wi-Fi, Ethernet, USB.
  • Paper capacity: 250 sheets.
  • Consumible compatible: 502 series ink.
  • Recommended usage: Professional offices.
  • Official drivers / firmware

Steps to follow

  1. 1

    Hard power cycle

    Unplug the unit to reset internal scanner components.

  2. 2

    Check scanner light

    See if the glass illuminates upon powering the unit.

  3. 3

    Inspect flex cable

    The scanner flex cable might be loose if the error remains.

  4. 4

    Firmware update

    Download the latest firmware from the official support site.

Frequently asked questions

Error 0x60 indicates a communication problem or a scanner lamp failure, blocking all copying and scanning operations.

Usually, the system locks up completely until the scanner issue is resolved.

Keep the glass clean and handle the lid carefully to maintain scanner optical alignment.

This printer model uses 502 series ink bottles, which are the standard for all compatible EcoTank units.