0x60EcoTank ET-2850

Epson EcoTank ET-2850 error 0x60: Troubleshooting Guide

The Epson EcoTank ET-2850 error 0x60 relates to positioning malfunctions within the print head carriage. This alert displays when the sensor fails to read the encoder strip properly, typically due to debris or smudging. A careful cleaning and reboot are usually successful remedies.

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Common causes

  • 1Dust or ink spots on the encoder strip.
  • 2Mechanical obstruction blocking the carriage track.
  • 3Damaged or smudged encoder strip.
  • 4Optical sensor failure.

Solutions

Diagnóstico rápido

The 0x60 error is identified when the carriage stalls during movement. The most common cause is an obscured encoder strip that prevents accurate positioning.

Solución paso a paso

  1. Access: Power off and lift the scanner cover.
  2. Check: Gently examine the transparent encoder strip for dust or smudges.
  3. Clean: Use a dry lint-free cloth to gently wipe the strip if necessary.
  4. Reset: Close the unit and reboot for auto-calibration.

Prevención y mantenimiento

Treat the encoder strip with caution; it is fragile. Clean the surrounding area regularly to avoid build-up that could affect the sensor. Keep the printer in an office-clean environment.

Cuándo llamar a un técnico

If the 0x60 code persists after cleaning, the strip might be scratched or the optical sensor may be failing.

Ficha técnica del equipo

  • Technology: Inkjet.
  • Speed: 33 ppm draft.
  • Connectivity: Wi-Fi Direct, USB.
  • Capacity: 100-sheet tray.
  • Consumible: T522 series.
  • Usage: Home office.
  • Official drivers / firmware

Steps to follow

  1. 1

    Internal check

    Open the scanner unit and check for obstructions near the print carriage.

  2. 2

    Sensor cleaning

    Gently wipe the encoder strip with a clean, dry, lint-free cloth.

  3. 3

    Reset

    Close all units and reboot the device to initiate self-calibration.

Frequently asked questions

The 0x60 error is a print head positioning fault, usually caused by dust or ink on the encoder strip.

If the error continues after cleaning, the motor driving the carriage may be experiencing mechanical failure.

Avoid third-party bulk inks; always use T522 series to prevent head clogging and sensor contamination.

A basic visual inspection for debris is recommended every 6 months.