Epson EcoTank ET-15000 error 0x60: Fix guide
The Epson EcoTank ET-15000 error 0x60 is a system alert indicating an issue with the printhead carriage movement. This error occurs when physical obstructions or a dirty encoder strip prevent the scanner motor from moving smoothly. Learning how to fix error 0x60 on Epson EcoTank ET-15000 is essential to restoring printer function without damaging internal parts.
Common causes
- 1Physical jam caused by paper scraps.
- 2Dirty encoder strip blocking optical reading of carriage position.
- 3Dry rail lubrication requiring maintenance.
- 4Carriage motor failure due to overheating.
Solutions
Quick Diagnosis
The 0x60 error is usually triggered when the carriage detects resistance. Look for small paper shards in the exit path or ink stains on the clear plastic encoder strip located behind the printhead.Step-by-Step Solution
- Safety: Switch off the device and unplug it.
- Inspect: Gently push the printhead carriage side-to-side to identify areas of friction.
- Clear: Remove debris or paper scraps found.
- Clean: If ink is found on the clear encoder strip, wipe it gently with a lint-free cloth and isopropyl alcohol.
Maintenance and Prevention
Regularly clean the pickup rollers. Avoid using sticky labels or heavy cardstock that could fray and get caught in the rail. Do not manually move the carriage while the printer is powered on.When to Call a Technician
If clearing the path and cleaning the encoder strip does not resolve the error, the carriage motor, timing belt, or main logic board may require professional repair.Technical Data
- Technology: PrecisionCore Inkjet
- Resolution: Up to 4800 x 2400 dpi
- Connectivity: Wi-Fi, Ethernet, USB
- Compatible Ink: Epson 502 Ink Series
- Recommended Use: Home office and small enterprise
- Official Drivers / Firmware
Steps to follow
- 1
Power Off
Power off and unplug the printer, then open the top cover to inspect the carriage area.
- 2
Clear Obstacles
Remove any paper scraps, staples, or adhesive residue impeding the carriage path.
- 3
Clean Encoder
Carefully clean the plastic encoder strip with 90% isopropyl alcohol if it has ink on it.
Frequently asked questions
This error points to a printhead carriage jam; check for foreign objects and ensure the track is clean.
If forced, the motor or the sensitive ribbon cables may break, so stop immediately if you hear grinding.
Use official Epson 502 ink bottles to maintain nozzle health.
Avoid using heavyweight or sticky labels that can cause paper feed errors.