0x51Expression Photo XP-8700

Epson Expression Photo XP-8700 error 0x51: Troubleshooting

The error 0x51 on the Epson Expression Photo XP-8700 is a critical alert related to the scanner unit's motor. It occurs when the scanner cannot complete its initialization calibration movement during printer startup, usually due to a physical jam, motor failure, or an issue with the home sensor. This error completely halts the multifunction unit's operation.

2 views

Common causes

  • 1Electronic failure of the scanner motor.
  • 2Worn or broken scanner drive belt.
  • 3Obstruction due to dirt on the scanner slider rail.
  • 4Damaged or dirty scanner home position sensor.

Solutions

Quick Diagnosis

The 0x51 code signifies that the scanner carriage (under the glass) is stuck or not receiving movement signals. When looking for how to repair 0x51 error on Epson, first listen during startup for any knocking sounds coming from the scanner glass area.

Step-by-step Solution

  1. Unplug the printer for 15 minutes.
  2. Check the scanner lid: ensure nothing is pressing down on the glass.
  3. Power on and listen for the scanner motor moving.
  4. Observe behavior: if the carriage attempts to move but bounces, there is an obstruction.
  5. Try a hard reset: hold down the power button while plugging it in.

Prevention and Maintenance

Never press down hard on the scanner glass. Keep the printer away from dust-prone areas, as dust entering the scanner movement rail causes excessive friction.

When to Call a Technician

The 0x51 error typically points to hardware failure (burnt motor or broken scanner ribbon). If the steps above fail, the component must be replaced by an authorized technician.

Device Technical Specifications

  • Technology: Photo Printer + Flatbed Scanner
  • Speed: 15 ppm / 10 ppm (color)
  • Connectivity: USB, Wi-Fi, Ethernet
  • Feed Capacity: 100 sheets
  • Compatible Consumables: Claria Photo HD (312) Inks
  • Recommended Usage: Home/Photo
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Disconnect

    Unplug the printer from the power source completely.

  2. 2

    Verify scanner

    Open and close the scanner lid to ensure there are no physical blockages.

  3. 3

    Power cycle

    Power on the printer and wait for the scanner to perform its initialization cycle.

  4. 4

    Reset

    If the error persists, try a reset from the service menu.

Frequently asked questions

0x51 is a scanner motor error. It means the scanner unit failed to move correctly or could not find its home position.

It is not recommended, as this is an internal electronic fault. Cleaning the glass and checking for external objects is the most a user should do.

While the error is not ink-related, keeping the unit clean helps maintain the optical sensors.

If the scanner motor has died, the repair requires replacing the whole unit, which can be costly compared to a new device.