0x5001SureColor P700

Epson SureColor P700 0x5001 Error: Feed Failure

The Epson SureColor P700 0x5001 error points to an issue with the Paper Feed (PF) Motor. The motor is unable to drive the paper correctly, or the sensors are not detecting progress. This error is a critical safety stop designed to prevent mechanical damage when a jam or motor blockage occurs.

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Common causes

  • 1PF Motor electrical or mechanical failure.
  • 2Debris buildup in the sheet feed path.
  • 3Paper sensor fault preventing movement detection.
  • 4Deteriorated rubber feed rollers.

Solutions

Diagnóstico rápido

If the motor makes a strained sound or fails to pull the sheet from the tray upon start-up, the error 0x5001 is confirmed. Ensure the tray is correctly seated and the paper isn't sticking together.

Solución paso a paso

  1. Check tray: Empty the tray and look for torn paper scraps.
  2. Clean rollers: Gently wipe the pickup rollers with a damp cloth.
  3. Power reset: Restart the device and check the tray seating.
  4. Verify settings: Confirm the selected paper type in the print settings matches the input.

Prevención y mantenimiento

Avoid loading wrinkled paper. Clean the rollers periodically using recommended cleaning kits to maintain traction.

Cuándo llamar a un técnico

If the error persists after cleaning and rebooting, the internal PF motor may be damaged and requires an authorized technician to replace it.

Ficha técnica del equipo

  • Technology: Professional Photo Printer
  • Performance: Photo quality
  • Connectivity: Wi-Fi, USB, Ethernet
  • Input capacity: Top loader
  • Compatible supplies: UltraChrome Pro10 Ink
  • Recommended use: Professional Photography
  • Official drivers / firmware

Steps to follow

  1. 1

    Check tray

    Empty the tray and look for torn paper scraps.

  2. 2

    Clean rollers

    Gently wipe the pickup rollers with a damp cloth.

  3. 3

    Power reset

    Restart the device and check the tray seating.

  4. 4

    Verify settings

    Confirm the selected paper type in the print settings matches the input.

Frequently asked questions

The feed motor (PF Motor) detects that paper is not moving at the expected rate, triggering a safety stop to prevent mechanical stress.

Yes, contaminated rollers lose grip, and the motor senses the load mismatch, leading to the 0x5001 error.

Only use high-quality photo paper within the recommended weight limit specified for this professional model.

If cleaning the feed rollers doesn't resolve the issue, the PF motor assembly likely requires replacement.

Epson SureColor P700 0x5001 Error: Feed Failure | Vimazdev