0x33SureColor P600

Epson SureColor P600 0x33 error: Blockage Troubleshooting

The Epson SureColor P600 0x33 error is a system alert indicating a communication failure or physical blockage in the paper feed motor (PF Motor). When it triggers, the print head carriage stops to prevent mechanical damage to the traction gear. It is crucial to inspect the media path before any forced restarts.

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Common causes

  • 1Encoder strip stained with ink or grease preventing correct positioning.
  • 2Physical obstruction by paper scraps in the traction path.
  • 3PF motor overload due to excessive friction in the rollers.
  • 4Defective paper detection sensor reporting invalid position.

Solutions

Diagnóstico rápido

The error appears as a total panel lock. To diagnose whether it's a paper jam or electronic failure, unplug the unit, manually move the carriage (without forcing) and check for paper scraps in the rear roller area.

Solución paso a paso

  1. Disconnect the power and open the top lid.
  2. Examine the feed roller and paper path for debris.
  3. Clean the encoder strip (the transparent strip behind the carriage) with isopropyl alcohol if it's stained.
  4. Reconnect the power and turn the printer on; it will attempt an initial calibration cycle.

Prevención y mantenimiento

Perform preventive cleaning of the feed rollers using a lint-free cloth dampened with distilled water every 3 months. Ensure the printer is level and in a dust-free area, as dust can block the motor position sensor.

Cuándo llamar a un técnico

If the code persists after cleaning the encoder and clearing jams, the PF motor or the mainboard might require professional replacement.

Ficha técnica del equipo

  • Technology: 9-color Inkjet printing (UltraChrome HD)
  • Max Resolution: 5760 x 1440 dpi
  • Connectivity: USB 2.0, Wi-Fi, Ethernet
  • Compatible Consumables: UltraChrome HD cartridges (25.9 ml)
  • Recommended use: Professional photography and fine art
  • Official drivers / firmware

Steps to follow

  1. 1

    Power off and unplug

    Disconnect the power cable from the printer for at least 5 minutes.

  2. 2

    Inspect inside

    Open the lid and check for any paper remnants or debris.

  3. 3

    Clean encoder

    Use a lint-free cloth and isopropyl alcohol to gently clean the encoder strip.

Frequently asked questions

It is a hardware error indicating the motor cannot move the paper, critical to prevent gear damage.

It usually happens due to paper path obstructions or a dirty encoder strip.

Use 9-color UltraChrome HD cartridges for optimal results.

Do not overload the tray and clean the paper feeding area periodically with compressed air.