0x33Epson Expression Photo XP-8700

Epson XP-8700 Error 0x33: Paper Sensor Troubleshooting

Error code 0x33 on the Epson Expression Photo XP-8700 signifies a paper feed sensor or feeding unit issue. This error occurs when the printer cannot successfully load paper or detect its presence in the tray. Cleaning the feed rollers and the paper sensor area is the most effective way to resolve this error.

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Common causes

  • 1Dirty rollers: Lack of traction prevents paper from moving correctly.
  • 2Sensor blockage: Dust or debris preventing the sensor from detecting paper.
  • 3Moisture: Damp paper curls and triggers false error detection.
  • 4Wear and tear: Rollers hardened over time lose their ability to grab paper.

Solutions

Diagnóstico rápido

Error 0x33 happens when the printer's feed system experiences a failure during paper pickup. This is common if the feed rollers have accumulated paper dust or if the paper sensor flap is stuck in a non-neutral position due to debris.

Solución paso a paso

  1. Remove all paper from the paper cassette or tray.
  2. Clean feed rollers with a soft cloth lightly dampened with distilled water to remove dust buildup.
  3. Check the paper sensor (a small plastic lever near the rollers) to ensure it moves freely without obstruction.
  4. Use compressed air (cautiously) to clear any paper particles from the feed path.
  5. Restart the printer to allow it to recalibrate the paper detection sensor.

Prevención y mantenimiento

Store paper in a dry place to prevent moisture from causing it to curl. Clean your feed rollers every 6 months to maintain optimal friction and prevent paper pickup failures.

Cuándo llamar a un técnico

If cleaning the rollers does not restore the paper feed functionality, the sensor or the feed motor might have failed internally and requires a technician's expertise.

Ficha técnica del equipo

  • Technology: Inkjet photo printer.
  • Resolution: 5760 x 1440 dpi.
  • Connectivity: Wi-Fi, Ethernet, USB.
  • Feeding: Front loading tray.
  • Compatible consumables: Epson 312/312XL ink cartridges.
  • Recommended use: High-quality home photo printing.
  • Official drivers / firmware

Steps to follow

  1. 1

    Clear tray

    Ensure the paper tray is empty and the paper is clean/flat.

  2. 2

    Clean rollers

    Wipe the rubber feed rollers to restore grip.

  3. 3

    Sensor check

    Verify the paper sensor lever is not stuck.

  4. 4

    Test cycle

    Insert paper and initiate a test print.

Frequently asked questions

Usually, it's a minor sensor blockage that can be fixed with a quick cleaning.

Periodic cleaning with a damp cloth every 6 months prevents most feed errors.

It uses the Epson 312/312XL series ink cartridges.

This is often caused by a stuck paper sensor flap due to dust accumulation.