0x1131SureColor P700

Fix Epson SureColor P700 Error 0x1131: Troubleshooting Guide

The error code 0x1131 on the Epson SureColor P700 indicates a critical fault with the paper width sensor or the feed mechanism. This error usually appears upon startup or when initiating a print job, causing the print carriage to stall. The most effective immediate solution is to clear any physical obstructions from the paper path and perform a hard system reset.

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Common causes

  • 1Dust or paper particle accumulation on the edge optical sensor.
  • 2Roller misalignment due to excessive use of rigid or thick media.
  • 3Physical obstruction by residue in the feed path.
  • 4Intermittent electronic failure on the carriage control board.

Solutions

Diagnóstico rápido

Error 0x1131 is signaled by flashing lights on the control panel. If you hear a clicking sound during startup or the carriage stops suddenly, it is highly likely that the paper sensor is blocked by debris or is misaligned.

Solución paso a paso

  1. Power off the printer and unplug the power cable for 60 seconds to discharge residual energy.
  2. Open the top cover and carefully remove any jammed paper or small scraps that might remain on the platen.
  3. Clean the paper sensor using dry compressed air or a clean, lint-free microfiber cloth, ensuring you do not touch the transparent encoder strip.
  4. Reboot the system by reconnecting power and observing if the carriage performs its initialization cycle without interruption.

Prevención y mantenimiento

  • Clean the platen monthly to prevent paper fiber buildup that can trigger false sensor errors.
  • Use only manufacturer-recommended print media to avoid feeding misalignments.
  • Keep your firmware updated to ensure optimal hardware response.

Cuándo llamar a un técnico

If the 0x1131 code persists after cleaning and rebooting, the optical sensor may be faulty or the carriage ribbon cable might be damaged. Do not attempt to dismantle the chassis, as this will void your manufacturer warranty.

Ficha técnica del equipo

  • Technology: 10-channel UltraChrome Pro10 photo printer.
  • Speed/Performance: A3+ size print in approx. 1:24 minutes.
  • Connectivity: USB 3.0, Ethernet, Wi-Fi 5, AirPrint.
  • Feed Capacity: Top rear feeder for fine art and cut sheet.
  • Compatible Consumables: Epson T46S Ink Series.
  • Recommended Use: Professional photography and fine art printing.
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Power cycle

    Unplug the power cord to clear volatile memory.

  2. 2

    Visual inspection

    Check for paper scraps in the center and side platen areas.

  3. 3

    Sensor cleaning

    Clear debris from the optical sensor using low-pressure dry air only.

  4. 4

    Verification

    Turn the printer on and observe the print carriage initialization cycle.

Frequently asked questions

It is a blocking error that prevents printing, but it is often resolved with basic maintenance. If it persists, it requires professional support.

No, the firmware disables the printer to prevent mechanical damage to the printhead.

The Epson SureColor P700 uses the T46S ink series, featuring the 10 UltraChrome Pro10 color pigments.

It is recommended to perform a light external and internal cleaning every 500 prints or whenever you change media types.