0x10WF-C5890

Epson WF-C5890 Error 0x10: Paper Sensor Fix

Error 0x10 indicates a communication issue with the paper sensors or a failure in the feed motor. It usually triggers when the device cannot detect the sheet correctly or when there is an obstruction in the paper path. The main solution is a deep cleaning of the optical paper sensors.

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Common causes

  • 1Accumulation of paper dust on the input detection sensor.
  • 2Wear of the pick-up roller rubber.
  • 3Incorrect tray positioning preventing sensor activation.
  • 4Obstruction from hidden internal debris in the path.

Solutions

Diagnóstico rápido

Error 0x10 occurs right when you attempt to print, even with paper loaded in the tray. If the unit tries to pull the sheet but stops immediately, it means the input sensor is not receiving the document presence signal.

Solución paso a paso

  1. Remove the paper tray completely and inspect the chassis interior for torn paper fragments.
  2. Clean the sensors with a cotton swab lightly dampened with distilled water; avoid chemical solvents.
  3. Verify the alignment of the side guides in the tray; they must fit the paper width exactly.
  4. Run a test print after closing the tray firmly to ensure the switch contacts correctly.

Prevención y mantenimiento

Use only paper meeting the WF-C5890 specifications. Avoid extremely thick or textured paper that sheds fibers. Clean the feed rollers with a damp cloth every 5,000 prints.

Cuándo llamar a un técnico

If the sensors are clean and error 0x10 persists, the issue might be a degraded feed motor or a damaged sensor board, requiring original components and professional service.

Ficha técnica del equipo

  • Technology: PrecisionCore Inkjet Printing
  • Speed/Approximate performance: 25 ppm ISO black
  • Connectivity: USB, LAN, Wi-Fi
  • Feed Capacity: Up to 830 sheets (with optional tray)
  • Compatible Consumable: Epson DURABrite Ultra Ink (T11A / T11B)
  • Recommended Use: High-volume administration
  • Drivers / official firmware

Steps to follow

  1. 1

    Tray inspection

    Extract the tray and check that there is no paper residue on the rollers.

  2. 2

    Roller cleaning

    Wipe the top rubber rollers with a lint-free cloth.

  3. 3

    Sensor verification

    Gently clean the optical sensor with compressed air.

Frequently asked questions

Yes, it is common due to paper dust buildup or the use of low-quality paper that sheds debris.

A factory reset is not necessary; cleaning the paper load area is usually enough.

Use high-quality 75-90 g/m² paper. DURABrite ink consumables do not affect this error, but the paper used definitely does.

Always adjust the tray guides to match the exact paper size and do not exceed the maximum capacity.

Epson WF-C5890 Error 0x10: Paper Sensor Fix | Vimazdev