0x000ASureColor P5370

Error 0x000A Epson SureColor P5370: Maintenance Guide

The Epson SureColor P5370 error 0x000A indicates the maintenance box has reached its maximum storage capacity for waste ink. This component is vital for collecting excess ink from head cleaning and preventing internal leaks. The solution is to replace the unit with a new one.

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Common causes

  • 1Cleaning cycles: Heavy use of head cleaning.
  • 2Full capacity: Internal sponge has reached max ink volume.
  • 3Defective chip: Box chip fails to reset after change.
  • 4Incorrect installation: Box not pushed in fully.

Solutions

Quick Diagnosis

The 0x000A error is straightforward: the software stops printing to prevent waste ink from spilling inside the device.

Step-by-step Solution

  1. Locate the maintenance box on the back or side of the unit.
  2. Slide the protective cover and pull the used cartridge.
  3. Insert the new maintenance cartridge.
  4. Close the cover and the printer will auto-reset the counter.

Prevention and Maintenance

Always keep a spare maintenance box on hand, especially before high-volume printing projects.

When to call a technician

If the error persists after installing a new box, the detection chip might be faulty.

Technical Specifications

  • Technology: Photo printer.
  • Performance: Professional.
  • Connectivity: USB, Ethernet.
  • Paper handling: Standard tray.
  • Consumable compatibility: C9344 Maintenance Box.
  • Use case: Professional photography.
  • Official drivers / firmware

Frequently asked questions

Remove the used maintenance box through the side port and insert a new original one.

No, it is a standard notice to prevent waste ink from spilling inside the chassis.

Requires the C9344 original maintenance box compatible with P5370 series.

The device will notify you automatically based on the number of cleaning cycles performed.

Error 0x000A Epson SureColor P5370: Maintenance Guide | Vimazdev