0x000048SureColor T5170M

Epson SureColor T5170M error 0x000048: Fix

The Epson SureColor T5170M error 0x000048 is a service code related to the plotter's automatic cutter mechanism. If the cutting rail encounters too much resistance, the motor halts for safety to avoid damage. Analyzing why my Epson SureColor T5170M is showing error 0x000048 usually reveals paper remnants obstructing the normal cutting cycle.

1 views

Common causes

  • 1Paper residue jammed in the blade guide.
  • 2Mechanical wear of the auto-cutter motor.
  • 3Dull blade requiring extra force to cut.
  • 4Obstruction by debris within the rail chassis.

Solutions

Diagnóstico rápido

The error appears at the end of a print job or during the cutting process. If the blade seems stuck halfway or you hear a struggling motor, you have precisely identified a fault in the cutting module.

Solución paso a paso

  1. Power off: Fully disconnect the plotter from the power source.
  2. Physical inspection: Access the cutter rail area and remove any paper residue blocking the blade.
  3. Manual test: Gently move the cutter module along the rail to ensure there is no resistance.
  4. Restore: Close the lid, power on, and perform a test print.

Prevención y mantenimiento

Clean the cutter rail area with compressed air or a dry cloth to prevent heavy paper remnants from building up. Ensure the paper roll is correctly loaded so the cutter is not forced.

Cuándo llamar a un técnico

If the error persists after cleaning and testing movement, the cutter motor may have reached the end of its life, or the blade is worn down and requires replacement.

Ficha técnica del equipo

  • Technology: PrecisionCore TFP.
  • Speed: Up to 34 seconds per A1.
  • Connectivity: Wi-Fi, Ethernet, USB 3.0.
  • Capacity: Rolls up to 36 inches.
  • Compatible consumable: UltraChrome XD2 pigment inks.
  • Recommended use: CAD, technical drawings, and maps.
  • Official drivers / firmware

Steps to follow

  1. 1

    Inspection

    Open the cover and look for paper remnants stuck in the cutter unit.

  2. 2

    Cleaning

    Carefully remove any particles hindering the movement of the rail.

  3. 3

    Restart

    Power off the plotter, wait, and turn it on to test.

Frequently asked questions

This error points to an obstruction or mechanical failure in the automatic paper cutter unit.

Use gloves to avoid cuts, and move the module only while the unit is powered off.

Use bond or coated paper of the correct weight to avoid tears that may block the blade.

Clear excess paper dust from the rail area at least once a month.