0x000046ColorQube 8580

Xerox ColorQube 8580 error 0x000046: Drum Motor Fault

The Xerox ColorQube 8580 error 0x000046 is a drum motor synchronization error. If the motor driving the transfer drum encounters too much resistance—often due to wax accumulation or mechanical wear—it will trip this protection error to prevent gear stripping.

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Common causes

  • 1Wax accumulation increasing drum rotation drag.
  • 2Internal drum motor electrical failure.
  • 3Damaged drive gear on the drum assembly.
  • 4Incompatibility with non-genuine ink resulting in build-up.

Solutions

Diagnóstico rápido

Listen for unusual mechanical stress or squeaking sounds. If the machine seems to labor before the error displays, it is likely a mechanical drag on the drum rotation.

Solución paso a paso

  1. Visual inspection: Open the side panel and check the drum for stray ink/wax buildup.
  2. Cleaning: Gently wipe the drum edge if you see wax debris.
  3. Power cycle: Restart to see if the motor has cleared the mechanical drag.

Prevención y mantenimiento

Use only genuine ink. Regularly wipe clean the areas around the drum unit to prevent caked-on wax from stalling the drive motor.

Cuándo llamar a un técnico

If the mechanical path is clear and the error returns immediately upon startup, the drum motor itself is likely internally defective.

Ficha técnica del equipo

  • Technology: Solid Ink
  • Speed: 51 ppm
  • Connectivity: USB / Ethernet
  • Consumables: 8580 series Solid Ink
  • Usage: High Production
  • Official Drivers / Firmware

Frequently asked questions

It is often caused by wax buildup around the drum, so gentle cleaning can sometimes resolve the motor stress.

Yes, the drum cannot spin, rendering the machine incapable of printing.

Only genuine Xerox solid ink sticks for the 8580 series.

Routine cleaning around the transfer drum helps the motor operate without strain.

Xerox ColorQube 8580 error 0x000046: Drum Motor Fault | Vimazdev