Epson SureColor T5170M error 0x000045: Troubleshooting
The Epson SureColor T5170M error 0x000045 signals that the print carriage is obstructed. This is a safety protocol to prevent motor strain or physical damage to the printhead. Resolving the Epson SureColor T5170M error 0x000045 involves checking for physical obstructions in the carriage rail and ensuring the encoder strip is clear of ink residue.
Common causes
- 1Foreign object in the carriage path.
- 2Dirty or damaged encoder strip.
- 3Lack of lubrication on carriage rods.
- 4Carriage position sensor failure.
Solutions
Diagnóstico rápido
Error 0x000045 usually implies a foreign object or a dirty encoder strip preventing the carriage from reaching its destination.Solución paso a paso
- Power down: Turn off the unit to disengage motors.
- Manual check: Gently slide the carriage; if you feel resistance, clear the rail.
- Clean encoder: Wipe the transparent encoder strip with a dry cloth.
- Reset: Reboot the printer to initiate a new alignment cycle.
Prevención y mantenimiento
Ensure paper is loaded straight. Periodic dusting of the printing chamber helps maintain carriage longevity.Cuándo llamar a un técnico
If the carriage is free of obstructions and the error continues, the carriage motor may require replacement by a certified technician.Ficha técnica del equipo
- Technology: PrecisionCore inkjet.
- Speed: High-performance printing.
- Consumables: UltraChrome XD2.
- Use: CAD and blueprints.
- Drivers / official firmware
Steps to follow
- 1
Power off
Completely turn off the plotter.
- 2
Release
Open the lid and gently slide the carriage manually.
- 3
Clean
Clear any debris from the encoder strip.
- 4
Start
Close and power on to allow re-alignment.
Frequently asked questions
This code indicates the print carriage has hit an obstruction or has movement issues.
Mechanical grinding or thumping sounds at startup are signs of a carriage jam.
Only authentic inks ensure no clogging or debris accumulation.
Perform internal inspections and cleaning every 6 months.