0x000042EcoTank ET-5170

Epson EcoTank ET-5170 error 0x000042: Repair Guide

Epson EcoTank ET-5170 error 0x000042 indicates a failure in the paper detection or feed system. The printer's main sensor fails to verify paper presence or progress. This guide outlines how to clean the feed area to fix the error.

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Common causes

  • 1Accumulated paper dust in the sensor.
  • 2Paper scraps lodged in the feed path.
  • 3Worn pickup rollers.
  • 4Misalignment of the feed mechanism.

Solutions

Diagnóstico rápido

The error 0x000042 occurs when the sensor is covered in paper dust or obstructed by small debris. It is a common maintenance issue in high-usage offices.

Solución paso a paso

  1. Remove paper: Take out all paper from the bottom tray.
  2. Sensor inspection: Use a flashlight to identify and remove any trapped paper scraps.
  3. Roller cleaning: With the printer unplugged, clean the feed rollers.
  4. Reset: Reload fresh, air-dried paper and restart.

Prevención y mantenimiento

Use compressed air every six months to clean the interior. Keep paper load within recommended tray limits.

Cuándo llamar a un técnico

If sensor cleaning fails, the paper flag sensor might be damaged and require replacement.

Ficha técnica del equipo

  • Technology: PrecisionCore Heat-Free
  • Tray capacity: 250 sheets
  • Connectivity: USB, Ethernet, Wi-Fi
  • Consumibles: 502 ink bottles
  • Drivers / firmware

Steps to follow

  1. 1

    Inspect tray

    Check for paper scraps blocking the tray sensor.

  2. 2

    Clean rollers

    Clean the pickup rollers with a damp cloth using distilled water.

  3. 3

    Restart

    Power on the device to run a feed test.

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