0x000041EcoTank ET-5170

Epson EcoTank ET-5170 error 0x000041: How to Fix

Epson EcoTank ET-5170 error 0x000041 signifies a critical fault in the printhead carriage movement. This issue happens when the printer cannot track the carriage position correctly. Follow this guide to troubleshoot and restore operation.

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Common causes

  • 1Physical blockage of the printhead.
  • 2Dirty encoder strip causing tracking errors.
  • 3Faulty data flex cable.
  • 4Stepper motor wear.

Solutions

Diagnóstico rápido

The 0x000041 error is easily identified as the printhead carriage stops moving and the LCD displays the code. If you hear rhythmic knocking, the carriage is hitting an obstruction.

Solución paso a paso

  1. Power cycle: Turn off the printer and disconnect the power cord.
  2. Path inspection: Open the cover and check for debris or paper clips on the rail.
  3. Manual cleaning: Wipe the encoder strip with a dry cloth if ink spots are present.
  4. Restart: Reconnect and power on the printer for automatic calibration.

Prevención y mantenimiento

Avoid touching the encoder strip to prevent smudging or damaging its markings. Keep the unit clean and use maintenance software for periodic nozzle cleaning.

Cuándo llamar a un técnico

If cleaning the rail doesn't solve the issue, a faulty carriage sensor or motor might be the cause, requiring professional support.

Ficha técnica del equipo

  • Technology: PrecisionCore Heat-Free
  • Speed: Up to 17 ppm (black)
  • Connectivity: Wi-Fi, Ethernet, USB
  • Capacity: 250 sheets
  • Compatible consumables: Epson 502 (CMYK)
  • Recommended use: Small office
  • Official drivers / firmware

Steps to follow

  1. 1

    Power cycle

    Disconnect the power cable for 5 minutes.

  2. 2

    Visual inspection

    Check that no paper debris is blocking the printhead movement.

  3. 3

    Restart

    Plug in and power on to let the printhead calibrate.

Frequently asked questions

This code indicates a synchronization or communication error with the printhead carriage, often due to physical obstruction or electrical faults.

Yes, this error halts motor functionality, preventing the printer from printing until the underlying issue is resolved.

Use only original Epson 502 series ink bottles to preserve warranty and printhead quality.

Run a head cleaning monthly via the maintenance menu and avoid sudden movements of the unit.

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