Epson EcoTank L4160 Error 0x000010 | Scanner Failure
Error code 0x000010 on the Epson EcoTank L4160 indicates a failure within the flatbed scanner mechanism (CIS). This happens if the scanner lamp is unable to complete its calibration sweep or if the scanning motor is mechanically bound.
Common causes
- 1The scanner carriage (CIS) is physically stuck along its guide tracks.
- 2The flat ribbon data cable connecting the scanner assembly to the motherboard is damaged or loose.
- 3Defective home position optical sensor on the flatbed scanner frame.
Solutions
How to Fix Scanner Error 0x000010
This fault is generally related to a mechanical resistance in the glass slide tracks or a loose scanner ribbon (flat-flex) cable.
Solution: Electrical Power Cycling and Flatbed Check
- Check for Obstructions: Ensure no heavy items are placed on the scanner glass plate, as excessive downward force can bind the carriage drive belt.
- Observe the Scanner Head: Turn on the printer. Look through the glass; the LED scanning head should light up and slide slightly back and forth to find its alignment marker.
- Hard Power Cycle: Switch off the printer and disconnect the power cord from the outlet for 10 full minutes. Reconnect and power up; this forces the L4160 controller board to recalibrate the scanner carriage stepper motor.
Steps to follow
- 1
Clear the scanner glass
Remove any documents or heavy objects resting on top of the scanner unit cover.
- 2
Perform a hard power cycle
Unplug the AC power cord and leave the unit isolated for 10 minutes to reset the CIS board.
- 3
Confirm carriage movement
Turn the printer on and verify if the scanner carriage lamp sweeps smoothly and turns off the error code.
Frequently asked questions
Yes. When a hardware-level scanner error is active, the printer locks out all functions (including print queues) for safety reasons.