093-960VersaLink B400DN

Xerox VersaLink B400DN error 093-960: Toner Low

The Xerox VersaLink B400DN error 093-960 signifies that the toner cartridge has reached a critical life threshold. The printer logic board detects insufficient toner density, which impacts print fidelity. Replacing the cartridge with a new unit is the standard resolution.

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Common causes

  • 1Toner exhausted due to normal page count.
  • 2Faulty cartridge chip communication.
  • 3Dirty cartridge contact points.
  • 4Improper seating of the consumable.

Solutions

Quick Diagnosis

Error 093-960 informs you that the life of the 106R03580 toner has expired. This is an informational alert requiring action to maintain print quality.

Step-by-step Solution

  1. Open the front door of the unit.
  2. Pull the old toner cartridge out.
  3. Shake the new cartridge gently to distribute the toner.
  4. Insert the new unit until it clicks into place.

Prevention and Maintenance

Keep spare toner on hand. Use genuine Xerox cartridges to prevent communication errors between the chip and the printer firmware.

When to call a technician

If a fresh, genuine cartridge does not clear the 093-960 error, there may be a failure in the cartridge sensor.

Device Technical Sheet

  • Technology: Laser Printing.
  • Resolution: 1200 x 1200 dpi.
  • Compatible Consumable: Xerox 106R03580.
  • Connectivity: USB, Ethernet.
  • Life Expectancy: High yield.
  • Official drivers / firmware

Steps to follow

  1. 1

    Open panel

    Access the interior by opening the front door.

  2. 2

    Remove cartridge

    Extract the empty toner cartridge.

  3. 3

    Prepare new

    Shake the new toner cartridge gently.

  4. 4

    Install

    Slide the cartridge in until it seats firmly.

Frequently asked questions

This error warns that the toner has reached its estimated end of life.

It is recommended to replace it soon to avoid low print quality.

Xerox 106R03580.

No, it is a quick and simple procedure.