093-933WorkCentre 5330

Xerox WorkCentre 5330 error 093-933: Toner Low

The Xerox WorkCentre 5330 error 093-933 triggers when the system detects an empty toner supply or an error reading the cartridge's chip. This is an essential alert for high-volume WorkCentre users to maintain print quality. Installing a fresh, original toner cartridge will resolve the error and restore normal operation.

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Common causes

  • 1Depleted toner levels.
  • 2Corrupt or unreadable toner chip.
  • 3Dirty connection terminals.
  • 4Misaligned cartridge insertion.

Solutions

Diagnóstico rápido

The 093-933 error usually points to an empty supply. If your cartridge is already full, check for toner dust blocking the cartridge chip connection points.

Solución paso a paso

  1. Open the front door of the device.
  2. Release the lever of the depleted cartridge and slide it out.
  3. Shake the new cartridge gently to ensure even distribution of toner powder.
  4. Insert the cartridge firmly and close the door, ensuring the error message clears.

Prevención y mantenimiento

Keep genuine Xerox consumables in stock to minimize downtime. Avoid touching the chip area on the cartridge to prevent connection issues caused by skin oils.

Cuándo llamar a un técnico

If replacing the cartridge doesn't clear the error, the sensor inside the revelator unit may be failing, requiring a service call.

Ficha técnica del equipo

  • Technology: Laser printing.
  • Speed/Performance: 30 ppm.
  • Connectivity: USB, Ethernet.
  • Input Capacity: 4,700 sheets.
  • Compatible Consumables: Xerox 006R01160 original toner.
  • Recommended Use: Enterprise environment.
  • Official Drivers / firmware

Steps to follow

  1. 1

    Open access

    Open the front cover to access the toner section.

  2. 2

    Remove

    Pull out the depleted toner cartridge.

  3. 3

    Install

    Insert the new original toner until it clicks into place.

Frequently asked questions

This error occurs because the toner cartridge chip reports that the toner is empty, or the sensor has lost connection to the cartridge chip.

Yes, print functions are locked until a recognized cartridge is installed.

Ensure you are using genuine Xerox 006R01160 toner.

Handle the cartridge carefully when removing and cleaning the surrounding area with a dry cloth.