093-933Phaser 6600

Xerox Phaser 6600 error 093-933: Toner Fix Guide

The Xerox Phaser 6600 error 093-933 occurs when the printer detects a low toner condition or a communication error with the toner chip. This is an indicator that the cartridge needs attention to continue normal operation. Most users fix this error with a simple reseating process.

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Common causes

  • 1Toner depletion: The printer's internal sensor detects the supply is below threshold.
  • 2Contamination: Dust on the chip contacts is interfering with electrical signals.
  • 3Faulty Chip: The cartridge chip may be damaged or dead.
  • 4Firmware mismatch: The printer firmware requires an update to accept newer batch chips.

Solutions

Diagnóstico rápido

The error screen will explicitly state the failing toner color. If the cartridge is new, the issue is usually related to dirty chip contacts or poor alignment, not a fault with the printer engine itself.

Solución paso a paso

  1. Open Cover: Access the toner cabinet from the front.
  2. Remove Cartridge: Pull out the toner marked with the 093-933 error.
  3. Inspect Contacts: Gently wipe the chip contacts with a soft, dry cloth.
  4. Reinstall: Reinsert the cartridge and close the cover firmly.

Prevención y mantenimiento

Always handle toner cartridges carefully to avoid damaging the delicate electronic chip. Use only authentic Xerox supplies. Compatible toners can often cause chip recognition errors because they use third-party chips that the firmware may not support.

Cuándo llamar a un técnico

If you have tried multiple cartridges and the printer still reports 093-933, the toner contact block within the printer might be broken or corroded.

Ficha técnica del equipo

  • Technology: Color Laser Printer.
  • Speed/Performance: 36 ppm.
  • Connectivity: USB 2.0, Ethernet.
  • Paper Capacity: 550 sheets.
  • Compatible Consumables: Xerox Phaser 6600 Series Toner (106R).
  • Recommended Use: Standard office environment.
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Check display

    Confirm which toner color the panel indicates.

  2. 2

    Clean contacts

    Gently clean the chip contacts on the toner cartridge with a dry cloth.

  3. 3

    Reinstall

    Insert the cartridge until it snaps securely into position.

Frequently asked questions

This error code signifies that the toner is near empty or that the chip on the cartridge is unreadable.

It is a standard maintenance alert, not a mechanical failure. Simply replacing the cartridge will resolve it.

Genuine Xerox Phaser 6600 toner is recommended to ensure correct recognition by the internal system.

Monitor your supply levels weekly via the front panel or the web printer interface.

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