093-933Phaser 6510N

Xerox Phaser 6510N error 093-933: Toner Troubleshooting

The Xerox Phaser 6510N error 093-933 indicates a failure in recognizing the installed toner cartridge's smart chip. This prevents the printer from starting the calibration sequence. Usually, this is caused by a poor contact or a misaligned cartridge.

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Common causes

  • 1Dirty contacts.
  • 2Misalignment.
  • 3Sensor failure.
  • 4Incompatible toner.

Solutions

Diagnóstico rápido

Identify the problematic color from the printer's status monitor. Check if the cartridge is seated correctly.

Solución paso a paso

  1. Re-seat: Remove and firmly reinsert the cartridge.
  2. Cleaning: Wipe the gold chip contacts with an alcohol-free cloth.
  3. Power Cycle: Turn the device off and on.

Prevención y mantenimiento

Avoid cheap generic toners that lack stable chips. Clean the internal sensors occasionally.

Cuándo llamar a un técnico

If the error occurs with multiple cartridges, the main board may have a broken pin connector.

Ficha técnica del equipo

  • Technology: Color Laser
  • Speed: 30 ppm
  • Connectivity: USB/Network
  • Toner: 6510 series
  • Drivers / Firmware