093-920Phaser 6700DN

Xerox Phaser 6700DN 093-920 error: Fix

The Xerox Phaser 6700DN error 093-920 relates to magenta toner communication. Why does my Xerox Phaser 6700DN say 093-920? It often implies a dirty chip contact.

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Common causes

  • 1Dirty chip.
  • 2Connection fault.
  • 3Sensor dust.
  • 4Toner defect.

Solutions

Quick Diagnosis

Check the magenta cartridge chip.

Step-by-step Solution

  1. Open door.
  2. Pull toner.
  3. Clean chip.
  4. Reinsert.

Prevention and Maintenance

Use official supplies.

When to call a technician

If it remains, hardware fault likely.

Technical Specifications

  • Technology: Laser
  • Consumable: Phaser 6700 series
  • Drivers: Support

Steps to follow

  1. 1

    Open cover

    Access cartridge area.

  2. 2

    Check toner

    Remove magenta toner.

  3. 3

    Reseat

    Reinsert correctly.

Frequently asked questions

Magenta toner detection issue.

Clean pins first.

6700 series.

Use genuine toner.