093-919Phaser 6700DN

Xerox Phaser 6700DN 093-919 error: Solutions

The Xerox Phaser 6700DN error 093-919 relates to a malfunction or identification failure of the yellow toner cartridge. Why does my Xerox Phaser 6700DN show 093-919? This often occurs when the sensor pins cannot establish a connection with the toner chip. Addressing this usually involves simple cleaning or reseating the cartridge.

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Common causes

  • 1Chip contacts dirty or oxidized.
  • 2Cartridge not fully engaged.
  • 3Faulty chip on the toner unit.
  • 4Internal communication cable disconnect.

Solutions

Quick Diagnosis

If 093-919 is on the screen, check the yellow toner. The status LED will indicate a cartridge fault.

Step-by-step Solution

  1. Open the right side door.
  2. Slide out the yellow toner cartridge.
  3. Wipe the chip contacts gently.
  4. Reinstall the cartridge and close the door.

Prevention and Maintenance

Store toners in a cool, dry place. Always use original Xerox supplies for proper chip communication.

When to call a technician

If the error persists after installing a new, genuine cartridge, the laser engine or internal connector may require repair.

Technical Specifications

  • Technology: Color Laser
  • Speed: 45 ppm
  • Connectivity: Ethernet, USB
  • Compatible Consumables: Xerox 6700 Series
  • Recommended use: Corporate environments
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Open side door

    Access the cartridge bay.

  2. 2

    Remove yellow toner

    Pull out the cartridge and inspect.

  3. 3

    Clean chip

    Wipe the gold contacts.

  4. 4

    Reseat

    Reinsert until it clicks.

Frequently asked questions

The printer cannot verify the yellow toner chip.

It halts color printing until detected.

Genuine Xerox 6700 high-capacity cartridges.

Ensure contacts are clean and free of dust.