093-913workcentre-3315

Xerox WorkCentre 3315 Error 093-913: Fix Toner Issues

The Xerox WorkCentre 3315 error 093-913 signifies a communication failure with the toner chip. The printer cannot read the level information from the installed cartridge's CRUM sensor.

1 views

Common causes

  • 1Toner chip residue.
  • 2Generic cartridge error.
  • 3Damaged printer pins.
  • 4Faulty CRUM chip.

Solutions

Quick Diagnosis

This error occurs when the connection between the toner chip and the printer reader is interrupted.

Step-by-Step Solution

  1. Remove: Take out toner.
  2. Clean: Gently wipe gold pins.
  3. Verify: Check internal reader pins.
  4. Reset: Reinsert cartridge.

Prevention and Maintenance

Handle chips only with clean, dry cloths. Do not touch pins directly.

When to call a technician

If multiple original cartridges fail, the internal reader board may need repair.

Device Technical Specifications

  • Technology: Mono Laser
  • Speed: 35 ppm
  • Connectivity: USB, Ethernet
  • Consumable: 106R02310 Toner
  • Official Xerox Support

Steps to follow

  1. 1

    Pull out toner

    Open cover and remove cartridge.

  2. 2

    Clean pins

    Wipe metal contacts carefully.

  3. 3

    Reinstall

    Insert cartridge until seated.

Frequently asked questions

It is a toner communication error, usually related to the chip (CRUM).

Official Xerox toners are recommended to avoid detection issues.

Replace the toner cartridge, as the chip might be faulty.

Cleaning every month maintains sensor reliability.

Xerox WorkCentre 3315 Error 093-913: Fix Toner Issues | Vimazdev