093-913Xerox Phaser 6510

Fix Error 093-913 on Xerox Phaser 6510 - Toner Guide

Error 093-913 on the Xerox Phaser 6510 indicates a communication failure between the printer and the toner cartridge chips. This prevents printing to protect the system. Follow these steps to ensure your cartridges are correctly detected.

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Common causes

  • 1Poor contact between the toner chip and the printer pin.
  • 2Defective toner chip or incompatibility.
  • 3Dirty or oxidized contact pins within the cartridge bay.

Solutions

Cartridge Reseat

  1. Open the front cover to access the toner bay.
  2. Remove each toner and inspect the gold contacts.
  3. Reseat the cartridges firmly until you hear them click into place.

Chip Cleaning

  1. Use a clean, dry cloth to wipe the chip on the toner cartridge.
  2. Check for any obstructions in the printer's cartridge pins.
  3. Monitor the status on the printer dashboard after reinstalling.

Steps to follow

  1. 1

    Access cartridges

    Open the front cover of your printer safely.

  2. 2

    Clean chip

    Gently wipe the chip with a dry, lint-free cloth.

  3. 3

    Reinstall

    Put the cartridges back and close the cover to refresh detection.

Frequently asked questions

Not always. It is often a connectivity issue rather than an empty cartridge.

Yes, but they may trigger this error if the chip software is outdated or incompatible.

No, a dry cloth is sufficient and safer for the electronic contacts.

Fix Error 093-913 on Xerox Phaser 6510 - Toner Guide | Vimazdev