093-913Phaser 4622

Xerox Phaser 4622 error 093-913: What to do

The Xerox Phaser 4622 error 093-913 is a standard warning indicating the toner is near depletion or is not being detected by the system. This error stops printing tasks to ensure high-quality output. Manual maintenance of the cartridge can sometimes extend its life briefly.

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Common causes

  • 1Toner effectively empty after reaching life cycle.
  • 2Dirty toner sensor failing to detect the level correctly.
  • 3Incorrect installation of the replacement cartridge.
  • 4Communication failure between the toner chip and the printer.

Solutions

Quick Diagnosis

If you see the 093-913 message, it means the estimated life of the toner cartridge has reached its programmed limit.

Step-by-Step Solution

  1. Open the front door of the Xerox machine.
  2. Remove the toner cartridge by pulling it gently.
  3. Shake the cartridge evenly side-to-side to redistribute the remaining toner.
  4. Reinsert and close the door so the sensor re-evaluates the level.

Maintenance and Prevention

Use original Xerox toner to avoid damaging the transfer roller. Clean the dust accumulated in the toner cavity every time you replace the consumable.

When to Call a Technician

If the error persists after replacing the toner, the toner sensor might be faulty.

Device Specifications

  • Technology: Monochrome laser.
  • Speed: Up to 65 ppm.
  • Connectivity: Gigabit Ethernet, USB.
  • Compatible Consumables: Phaser 4622 high-capacity toner.
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Open door

    Open the front cover to access the toner.

  2. 2

    Shake toner

    Remove the cartridge and gently shake it horizontally.

  3. 3

    Reinstall

    Reinsert the cartridge until it clicks.

Frequently asked questions

This code indicates the toner level is very low or depleted.

It is recommended to have a replacement on hand to avoid print interruptions.

It uses Phaser 4622 high-capacity cartridges.

Always shake new cartridges before installation.