091-402AltaLink C8155

Xerox AltaLink C8155 Error 091-402: Waste Toner Full

The Xerox AltaLink C8155 error 091-402 indicates that the waste toner container is full. To prevent toner leaks and damage to internal mechanisms, the printer automatically pauses operations. Replacing this unit with a new one is the standard and necessary solution to restore functionality.

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Common causes

  • 1Waste container reached physical capacity.
  • 2Sensor failure (rare).
  • 3Improper installation of the new container.
  • 4Internal drum cleaning cycle buildup.

Solutions

Diagnóstico rápido

The error 091-402 message appears when the fill-level sensor detects that the waste reservoir has reached capacity. Why does my printer show error 091-402? It is a routine prompt for the replacement of a disposable consumable item.

Solución paso a paso

  1. Open the front door of the AltaLink C8155.
  2. Locate the waste toner container.
  3. Remove the unit carefully to avoid spilling excess toner.
  4. Insert the replacement firmly until you feel it click into position and close the door.

Prevención y mantenimiento

Keep a spare waste toner container in stock at all times, as the machine will not allow printing once the threshold is met. Do not attempt to reuse the old container.

Cuándo llamar a un técnico

If the error doesn't clear after installing a new genuine container, a sensor inside the toner bay might need cleaning or replacement by a service technician.

Ficha técnica del equipo

  • Technology: Color Laser Multifunction
  • Compatible Consumables: Waste Toner Container for C8100 Series
  • Recommended Use: High-volume color printing
  • Drivers / Official Firmware

Steps to follow

  1. 1

    Locate Container

    Open the front door and locate the Waste Toner Container.

  2. 2

    Replace Container

    Unlock the waste container, carefully remove it, and insert the new one until it clicks into place.

  3. 3

    Close and Reset

    Close the front door and wait for the machine to recognize the new container.

Frequently asked questions

This indicates that the waste toner container is full and must be replaced to continue printing.

It is not recommended to empty it as toner dust is hazardous and can damage internal sensors.

You need the genuine Waste Toner Container for the AltaLink C8100 series.

Its lifespan depends on printing volumes; the printer will alert you when it's near capacity.

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