08-550ColorQube 8700

Xerox ColorQube 8700 error 08-550: Solution Guide

The Xerox ColorQube 8700 error 08-550 is a thermal fault triggered when the printhead registers temperature readings outside of the safe operational window, stalling the solid ink melting process.

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Common causes

  • 1Zone thermistor failure.
  • 2Hardened ink blockage.
  • 3Internal harness short.
  • 4Thermal controller error.

Solutions

Quick Diagnosis

If this error occurs, it often points to a sensor discrepancy in the printhead heating zone.

Step-by-Step Solution

  1. Power Off: Allow one full hour to cool down.
  2. Clean: Remove any hardened ink near the sensors.
  3. Reboot: Restart to re-melt.

Prevention and Maintenance

Ensure good ventilation and firmware updates.

When to Call a Technician

If thermal issues persist, the module is damaged.

Technical Specifications

Frequently asked questions

The system reports a thermal anomaly in the printhead.

Yes, cooling is essential for solid ink devices.

Original Xerox Solid Ink sticks.

Update firmware and keep the print area clean.