077-900WorkCentre 3345
Fix Xerox WorkCentre 3345 Error 077-900 | Document Jam
Error 077-900 on the Xerox WorkCentre 3345 indicates a document jam in the Automatic Document Feeder (DADF). This error stops the unit from feeding sheets for copying or scanning. Clearing the feed path and cleaning the rollers will resolve the issue.
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Common causes
- 1Damaged or stapled documents fed through the DADF.
- 2Dirty pickup rollers lacking traction.
- 3Residual paper debris left from a previous jam.
Solutions
Clear the DADF Path
- Open the DADF access cover.
- Gently remove any jammed paper fragments.
- Verify that the feed sensors are not covered by dust.
Roller Maintenance
- Clean the pickup rollers with a damp, lint-free cloth.
- Ensure documents are straightened and free of staples before loading.
Steps to follow
- 1
Open DADF cover
Lift the top lid of the feeder unit completely.
- 2
Remove paper
Carefully extract any sheets or scraps found in the path.
- 3
Test feed
Close the lid and attempt to feed a single test document.
Frequently asked questions
Cleaning every few months, or whenever you notice multiple paper pick-ups, is ideal.
No, metal items can damage the internal optics and rollers inside the feeder.
There might be a damaged sensor arm that needs a technician to inspect.