077-106WorkCentre 7970i

Xerox WorkCentre 7970i Error 077-106 Solution

The Xerox WorkCentre 7970i error 077-106 is a standard notification for a paper jam along the primary feed path. It occurs when paper transport is delayed before reaching the registration gate. Many ask why is my Xerox WorkCentre 7970i showing error 077-106, which usually involves worn rollers or uneven paper loading.

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Common causes

  • 1Worn or dusty feed rollers.
  • 2Improperly loaded paper stack.
  • 3High humidity causing paper to adhere to the stack.
  • 4Dirty registration sensor surface.

Solutions

Quick Diagnosis

Focus on the tray identified in the error message. Even if no paper is jammed, look inside the tray cavity for small, torn pieces of paper.

Step-by-Step Solution

  1. Open Tray: Slide out the paper tray referenced in the error.
  2. Clear Path: Remove all jammed paper by pulling gently.
  3. Re-align: Ensure the paper stack is neatly aligned within the tray guides.

Prevention and Maintenance

Fanning paper stacks before loading ensures better pickup reliability. Periodically clean feed rollers with a damp, lint-free cloth.

When to Call a Technician

If paper detection continues even with a clear path, the registration sensor may be obscured by paper dust or damaged.

Device Technical Specifications

  • Technology: Color Laser MFP
  • Performance: 70 ppm
  • Connectivity: Ethernet/USB
  • Consumables: Genuine Xerox toner
  • Recommended Use: Enterprise volume
  • Drivers / Official Firmware

Steps to follow

  1. 1

    Open Tray

    Slide out the paper tray referenced in the error.

  2. 2

    Clear Path

    Remove all jammed paper by pulling gently.

  3. 3

    Re-align

    Ensure the paper stack is neatly aligned within the tray guides.

Frequently asked questions

This indicates that paper failed to reach the registration sensor within the allotted time, usually due to a jam or dirty rollers.

Fan the paper stack before loading and ensure the paper guides are snug against the stack.

Always use genuine Xerox toner to prevent residue buildup that affects the paper path.

If there's no visible paper, the registration gate might be blocked by dust or sensor failure, needing technical service.