077-106VersaLink C500N

Error 077-106 Xerox VersaLink C500N: Paper Jam

The Xerox VersaLink C500N error 077-106 indicates a paper feed jam from the main tray towards the registration area. This error triggers when feed rollers fail to move the sheet or a passage sensor fails to detect the paper within the allotted time. It is a classic mechanical issue often resolved by correcting paper loading.

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Common causes

  • 1Incorrectly adjusted paper guides in the tray.
  • 2Humid paper causing pages to stick together.
  • 3Worn pickup rollers slipping on the sheet.
  • 4Paper loaded beyond the tray limit mark.

Solutions

Diagnóstico rápido

The 077-106 code appears when the printer halts during startup. If the paper appears crinkled or edge-folded, that indicates the exact stopping point of the jam.

Solución paso a paso

  1. Remove tray 1 and check for obstructions at the pickup area.
  2. Open the right side door to inspect registration rollers.
  3. Gently pull out any jammed sheet in the direction of the travel path.
  4. Adjust tray paper guides to ensure proper alignment.

Prevención y mantenimiento

Fan the paper before loading. Never load above the MAX mark. Clean pickup rollers with a damp cloth every 50,000 pages.

Cuándo llamar a un técnico

If the error persists even without paper, the main registration sensor may be dirty or the feed motor may have mechanical failure.

Ficha técnica del equipo

  • Technology: Xerox ConnectKey
  • Speed: Up to 45 ppm
  • Connectivity: USB 3.0, Ethernet, Wi-Fi optional
  • Input capacity: 700 sheets standard
  • Consumable compatible: Original Xerox C500 Toner
  • Usage: High-volume corporate environments
  • Drivers / official firmware

Steps to follow

  1. 1

    Extract tray

    Remove the main paper tray and check for jammed sheets at the feed inlet.

  2. 2

    Check interior

    Open the right-hand door to inspect the paper registration roller.

  3. 3

    Realign paper

    Correctly align the tray guides to prevent skewing during the paper lift process.

Frequently asked questions

This error means the paper didn't reach the registration sensor in time after being picked from the tray.

Yes, it often happens if paper guides aren't adjusted correctly or the paper is damp.

We recommend using standard 80g paper and original toner to avoid mechanical issues.

Keep paper in a dry environment and ensure tray guides are properly adjusted.

Error 077-106 Xerox VersaLink C500N: Paper Jam | Vimazdev