Xerox VersaLink C500DN 077-106 error: Paper jam
The Xerox VersaLink C500DN error 077-106 is a paper jam alert indicating that the sheet failed to trigger the registration sensor. This error halts the printer to protect components from damage. Knowing how to fix 077-106 error on VersaLink C500DN is a standard maintenance task.
Common causes
- 1Improper paper alignment in the tray.
- 2Damp or thick paper usage.
- 3Paper dust buildup on registration sensors.
- 4Worn-out feed rollers.
Solutions
Diagnóstico rápido
Check for tiny bits of torn paper trapped inside the sensor area. Even small debris can keep the optical sensor tripped, triggering the error persistently.Solución paso a paso
- Visual Inspection: Open the paper tray and rear door to check for remnants.
- Safe Removal: Pull the jam in the feed direction.
- Roller Cleaning: Wipe the feed rollers clean with a damp cloth.
- Reset: Ensure the tray is seated firmly.
Prevención y mantenimiento
Fan your paper stacks thoroughly before insertion. Clean rollers every 20,000 pages to prevent slippage.Cuándo llamar a un técnico
If the error continues with no visible paper, the registration sensor may require professional replacement.Ficha técnica del equipo
- Technology: Color Laser
- Capacity: 550 sheet main tray
- Consumibles: Genuine Xerox C500 Toner
- Recommended Use: High-volume offices
- Official Drivers / firmware
Steps to follow
- 1
Visual Inspection
Open the paper tray and rear door to locate paper scraps.
- 2
Safe Removal
Gently pull the paper in the direction of travel to avoid tearing.
- 3
Roller Cleaning
Wipe feed rollers with a lint-free cloth to restore traction.
Frequently asked questions
This indicates a paper jam near the registration area. The sensor failed to detect the paper's arrival on time.
No, it's a common issue. Clearing the obstruction completely usually resolves it.
Yes, using damp or heavy paper frequently causes registration errors.
Fan your paper stacks before loading and ensure the tray guides are snug against the paper stack.