077-106VersaLink B610

Xerox VersaLink B610 Error 077-106: Tray Jam

The Xerox VersaLink B610 error 077-106 signifies that the printer cannot successfully pull paper from the tray to the internal registration area. This error code usually points to a feed stall caused by slick feed rollers or improperly loaded paper. By cleaning the pick-up rollers and checking your paper stack alignment, you can clear this error 077-106 efficiently.

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Common causes

  • 1Glazed or dirty rubber feed rollers.
  • 2Misaligned paper stack in the main tray.
  • 3High humidity causing paper-to-paper stickiness.
  • 4Failed registration sensor detection.

Solutions

Diagnóstico rápido

When the error 077-106 appears, the printer is failing its 'fetch' operation. Check if the feed rollers look dusty or overly smooth, as this indicates they are losing grip on the paper, resulting in feed failure.

Solución paso a paso

  1. Pull the paper tray completely out.
  2. Check the path for any debris, like bits of labels or torn paper.
  3. Clean the pick-up rollers with a damp, lint-free cloth.
  4. Realignment the paper guide stack before re-inserting the tray.

Prevención y mantenimiento

Periodically refresh your paper supply if it has been sitting in the tray for a long time, as it can absorb ambient moisture. Keep the feed rollers clean to maintain high productivity.

Cuándo llamar a un técnico

If the rollers are clean and the paper is correctly aligned, but the error persists, the feed clutch or motor may require professional diagnosis.

Ficha técnica del equipo

  • Technology: Monochrome laser printing.
  • Feed: Adjustable main paper tray.
  • Connectivity: Ethernet/USB.
  • Reliability: High-volume workgroup design.
  • Consumables: High-yield toner.
  • Recommended use: Heavy corporate output.
  • Official support

Steps to follow

  1. 1

    Remove tray

    Pull out the main tray and check the stack alignment.

  2. 2

    Clear obstructions

    Look for paper scraps inside the printer's feed cavity.

  3. 3

    Adjust guides

    Ensure the side guides are snug against the paper stack.

Frequently asked questions

The printer has detected that a sheet failed to reach the sensor in time, signaling a paper feed stall.

Ensure your paper is flat and properly loaded, and clean the feed rollers periodically.

Use standard copy paper and keep it away from humid storage areas.

If you keep seeing this despite clearing the path, the motor or clutch might be worn out.