Xerox AltaLink B8155 Error 077-106: Jam Solution
The Xerox AltaLink B8155 error 077-106 notifies you that a document failed to reach a sensor in time, usually categorized as a feed error. This occurs when pages are misaligned or the feed rollers have lost their grip. Clearing the path is the standard fix.
Common causes
- 1Paper improperly aligned against side guides.
- 2Worn feed rollers due to extended usage.
- 3High humidity causing paper to stick together.
- 4Dirty or obstructed paper path sensor.
Solutions
Diagnóstico rápido
The 077-106 is a 'timeout' alert. Verify that paper is flush against the tray guides and no bent corners are slowing down the sheet's transit.Solución paso a paso
- Remove tray: Open the affected tray and remove all paper to verify no sheet is stuck at the entrance.
- Inspect path: Look inside the printer cavity for torn paper debris trapped near the feed rollers.
- Roller cleaning: Wipe visible rollers with a damp cloth to restore grip.
- Reboot: Close the tray and wait for the system to complete its sensor check cycle.
Prevención y mantenimiento
Always fan the paper before loading to remove static. Replace feed roller kits at their recommended 200,000-page cycle.Cuándo llamar a un técnico
If the 077-106 error persists across all trays after cleaning, the primary paper path sensor may be malfunctioning.Ficha técnica del equipo
- Technology: Multifunction Laser Printer
- Speed: 55 ppm
- Connectivity: 10/100/1000 Ethernet, USB 3.0
- Paper Capacity: High capacity via tandem trays
- Compatible Consumables: AltaLink B81XX series
- Recommended Use: High-volume offices
- Drivers / Firmware
Steps to follow
- 1
Remove tray
Open the indicated tray and remove all paper.
- 2
Inspect path
Search for torn paper fragments in the feed rollers.
- 3
Reboot
Close the tray and wait for the machine to return to ready state.
Frequently asked questions
This error occurs because the paper did not reach a specific sensor within the expected time, indicating a feed obstruction.
No, it is a standard jam error resolved by clearing the paper path and ensuring guides are snug.
Use the Xerox AltaLink B81XX series consumables.
Load paper correctly against the guides and keep feed rollers clean.