077-101D95A

Xerox D95A Error 077-101: Output Jam

The Xerox D95A error 077-101 occurs when paper gets jammed in the output area or the finisher module. This error stops the print queue immediately to prevent further accumulation of sheets that could damage the fuser or the output mechanism. If your Xerox D95A shows error 077-101, it is time to inspect the finisher module or the top tray.

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Common causes

  • 1Finisher jam: Documents stuck in the stapling or stacking unit.
  • 2Dirty exit sensor: Paper dust blocks the edge detection of the sheet.
  • 3Full tray: Excess accumulated paper prevents the next document from exiting.
  • 4Worn exit roller: Paper lacks sufficient traction to leave the device.

Solutions

Quick Diagnostics

If the error persists after opening the cover, check for tiny paper scraps near the exit sensors. The 077-101 is a timeout error for the exit sensor.

Step-by-step Solution

  1. Open: Open the finisher unit or output tray.
  2. Extract: Gently remove any sheet blocking the exit roller.
  3. Inspect: Look for staple debris or torn paper obstructing the sensors.
  4. Close: Ensure all doors are securely latched before retrying.

Prevention and Maintenance

Avoid overloading the output tray. Periodically clean the finisher sensor area to remove paper dust that can cause false positives.

When to Call a Technician

If the error 077-101 continues after cleaning sensors and verifying no jams are visible, the exit sensor may need replacement.

Technical Specifications

  • Technology: Monochrome Laser Printing
  • Speed/Performance: 95 ppm
  • Connectivity: Ethernet 10/100/1000Base-T
  • Feeding Capacity: Up to 7,050 sheets
  • Compatible Consumables: Cartridge 006R01525
  • Recommended Use: High production environments
  • Official Drivers / firmware

Steps to follow

  1. 1

    Open unit

    Open the exit tray or finisher module.

  2. 2

    Remove paper

    Remove the jammed paper by pulling gently.

  3. 3

    Check sensors

    Ensure no small fragments remain.

Frequently asked questions

It indicates a paper failed to reach the exit tray or got stuck in the finisher module.

Yes, the device will not print until the sensor confirms the path is clear.

It uses 006R01525 toner.

Ensure the output tray is not full and documents do not have poorly placed staples.

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