071-100WorkCentre 3345DNI

Xerox WorkCentre 3345DNI error 071-100: Paper Tray Fix

The Xerox WorkCentre 3345DNI error 071-100 is a standard notification that the printer cannot detect paper in its source tray. This is usually easily corrected by reseating the tray and ensuring the stack is properly aligned.

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Common causes

  • 1Tray not fully locked in position.
  • 2Paper guides set too loose or too tight.
  • 3Paper dust buildup on the optical sensor.
  • 4Worn rubber rollers unable to grab the paper.

Solutions

Diagnóstico rápido

This error often triggers when the tray is not fully inserted or the paper guides are loose, causing the paper stack to shift away from the feed sensor.

Solución paso a paso

  1. Remove paper tray: Pull the main paper tray completely out to inspect the interior path.
  2. Adjust paper guides: Ensure the side guides are snug against the paper stack, aligning correctly with the tray markers.
  3. Clean pickup rollers: Wipe the rubber rollers with a lightly dampened, lint-free cloth to restore grip.

Prevención y mantenimiento

Always fan your paper before loading it to remove static electricity. If paper jams are frequent, cleaning the feed tires with specialized rubber cleaner or a damp cloth is essential once a month.

Cuándo llamar a un técnico

If the error persists after checking the guides and cleaning the sensors, the paper feed sensor might need internal hardware replacement.

Ficha técnica del equipo

  • Technology: Multifunction Laser printer
  • Performance: 40 ppm
  • Connectivity: Ethernet, WiFi, USB
  • Paper Capacity: 300-sheet input
  • Compatible consumables: Xerox 106R03620 / 106R03622 series
  • Recommended usage: Office environment
  • Official drivers / firmware

Steps to follow

  1. 1

    Remove paper tray

    Pull the main paper tray completely out to inspect the interior path.

  2. 2

    Adjust paper guides

    Ensure the side guides are snug against the paper stack, aligning correctly with the tray markers.

  3. 3

    Clean pickup rollers

    Wipe the rubber rollers with a lightly dampened, lint-free cloth to restore grip.

Frequently asked questions

This error is triggered when the printer cannot detect any paper in the tray or the sensor has failed.

Yes, tiny paper shreds trapped inside the tray area can block the optical sensor, causing a 'paper empty' error.

No, this is a paper handling issue. The toner level (Xerox 106R03620) does not affect paper tray detection.

Fan your paper stack before loading and never exceed the maximum paper capacity lines marked in the tray.

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