062-380B215DNI

Xerox B215DNI error 062-380: Scanner Fix

The Xerox B215DNI error 062-380 is a scanner motor communication error.

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Common causes

  • 1Mechanical jam
  • 2Dirty sensor
  • 3Power spike
  • 4Component wear

Solutions

Diagnóstico rápido

Check if the light bar moves.

Solución paso a paso

  1. Unplug power.
  2. Open lid.
  3. Check glass.
  4. Reboot.

Prevención y mantenimiento

Keep scanner area clear.

Cuándo llamar a un técnico

If mechanical grinding occurs.

Ficha técnica del equipo

Steps to follow

  1. 1

    Power off

    Shut down.

  2. 2

    Move scan bar

    Manual check.

  3. 3

    Restart

    Reboot.

Frequently asked questions

It is a scanner carriage error.

Often solved by reset.

106R.

Clean monthly.

Xerox B215DNI error 062-380: Scanner Fix | Vimazdev