062-380AltaLink C8110

Xerox AltaLink C8110 error 062-380: Calibration

The Xerox AltaLink C8110 error 062-380 is a service alert related to the automatic color calibration process. During startup or scheduled maintenance, the printer attempts to align color drums using sensors, and this error occurs when registration marks cannot be read correctly. If you are asking why does my Xerox AltaLink C8110 show error 062-380, the cause is usually dirt on the IBT sensor or pending calibration.

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Common causes

  • 1Accumulated dirt on the color registration sensor.
  • 2Color drum (Y, M, C, K) alignment failure.
  • 3Transfer belt (IBT) in poor condition or with accumulated toner.
  • 4Premature image drum wear.

Solutions

Quick Diagnosis

The error appears if print results show blurred or misaligned colors. Before calling support, verify that the drums have no toner leaks and the transfer belt is visually clean.

Step-by-step Solution

  1. Clean the scanner glass and registration sensors (located near the transfer belt).
  2. On the control panel, enter Administrator mode.
  3. Select Image Quality Adjustment settings.
  4. Execute 'Auto Color Calibration'.
  5. Wait for the machine to finish; it may print a test pattern.

Prevention and Maintenance

Perform cleaning of registration sensors at least once a month or each time you replace a toner kit. Ensure the environment is free from excess dust. Use original AltaLink C8100 consumables to avoid leaks that soil sensors.

When to Call a Technician

If the 062-380 error constantly reappears after executing a forced calibration, a registration sensor is likely failing physically or requires replacement.

Technical Specifications

  • Technology: Automatic registration color laser printer
  • Compatible Consumable: Original C8100 series
  • Maintenance: Monthly automatic calibration
  • Connectivity: USB, Gigabit Ethernet
  • Recommended Use: Graphic arts and office environments
  • Drivers / official firmware

Steps to follow

  1. 1

    Cleaning

    Clean the scanner glass and the IBT sensor with a clean cloth.

  2. 2

    Auto adjust

    Access the tools menu and select 'Image Quality Adjustment'.

  3. 3

    Calibration

    Execute the automatic color calibration.

Frequently asked questions

The registration sensor cannot correctly read the color alignment marks.

It is not serious, but it will affect color fidelity in your prints.

Dirty transfer belts (IBT) or worn drums.

By performing periodic cleaning of the registration sensors.