062-380Xerox AltaLink B8145

Fix Error 062-380 on Xerox AltaLink B8145 | Quick Fix

The 062-380 error on the Xerox AltaLink B8145 indicates an internal communication issue with the ESS (Electronic Sub-System) controller. This error typically occurs during system startup or after receiving complex network data. It is a software-related fault that is usually resolved through a controlled power cycle.

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Common causes

  • 1Temporary failure during internal OS loading.
  • 2Network conflict caused by malformed data packets.
  • 3Minor corruption in the ESS controller cache memory.

Solutions

Forced Restart

  1. Power off the device using the control panel.
  2. Unplug the power cable from the wall outlet.
  3. Wait for 60 seconds to discharge any residual energy.
  4. Reconnect and power on the device.

Firmware Update

  1. Access the web interface (CentreWare).
  2. Navigate to 'Properties' > 'Maintenance'.
  3. Check for current firmware version and apply updates if available.

Steps to follow

  1. 1

    Shutdown

    Use the software shutdown button before turning off the physical switch.

  2. 2

    Power Disconnect

    Physically unplug the unit to clear transient memory registers.

  3. 3

    Initialization

    Power the unit back up and wait for the startup cycle to fully finish.

Frequently asked questions

The Electronic Sub-System is the main processor that handles print jobs and user interface management.

Only if the error recurs after multiple power cycles, as it might indicate a failing controller board.

No, a standard restart will not erase your IP settings or stored user profiles.