061-370Xerox Phaser 3260

Fixing Xerox Phaser 3260 Error 061-370: Network Issues

The 061-370 error code on the Xerox Phaser 3260 indicates a network interface communication issue. This typically occurs when the printer fails to handshake with the network gateway or when DHCP-assigned addresses expire and conflict with existing network devices.

1 views

Common causes

  • 1Local IP address conflicts on the home or office network.
  • 2Damaged Ethernet cable or port.
  • 3Router DHCP service temporarily unresponsive.

Solutions

Physical Connectivity Check

  1. Inspect the Ethernet cable for signs of wear or crimping.
  2. Ensure the RJ45 cable clicks securely into the printer's LAN port.
  3. Swap the cable or router port to verify if the issue is isolated to the network hardware.

Static IP Configuration

  1. Access the printer's Embedded Web Server (EWS) using its known IP address.
  2. Locate the TCP/IP settings menu.
  3. Disable DHCP and manually set a static IP address to prevent lease negotiation failures.

Steps to follow

  1. 1

    Check connection

    Ensure the network cable is properly seated and the green/amber lights on the port are flashing.

  2. 2

    Power cycle network

    Power cycle both your router and the printer to refresh the IP assignment table.

  3. 3

    Set static IP

    Use the printer's front panel menu or EWS to manually assign an unused static IP address to the machine.

Frequently asked questions

Check the subnet mask and default gateway settings to ensure they match your local network configuration.

Yes, if the network switch port has failed, it will not negotiate a connection regardless of printer settings.

Print a 'Configuration Report' from the printer's system menu to view the network settings summary.