047-320Xerox WorkCentre 6515

Fixing Error 047-320 on Xerox WorkCentre 6515

Error 047-320 on the Xerox WorkCentre 6515 signals a communication fault between the scanner controller and the main board. This prevents scanning and copying. Resolving this restores full MFP functionality.

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Common causes

  • 1Temporary scanner firmware glitch.
  • 2Loose internal ribbon cable connection.
  • 3Buffer memory overload.

Solutions

Power Cycle

  1. Power off the printer using the main switch.
  2. Unplug the power cable for 60 seconds.
  3. Reconnect and power on.

Firmware Check

  1. Access the control panel settings.
  2. Check for pending firmware updates.
  3. Install any available updates.

Steps to follow

  1. 1

    Hard Reset

    Unplug the power cord for a full minute.

  2. 2

    Reconnect

    Plug the device directly into a wall outlet.

  3. 3

    Test Scanning

    Perform a test copy to verify if the error is cleared.

Frequently asked questions

Yes, usually 047-320 affects scanning/copying only, while printing remains functional.

If the error persists after a reboot, there may be a physical sensor failure requiring service.

Not recommended initially as it wipes network settings without necessarily fixing hardware sensor faults.

Fixing Error 047-320 on Xerox WorkCentre 6515 | Vimazdev