042-328D110

Xerox D110 error 042-328: Solution Guide

The Xerox D110 error 042-328 signifies a synchronization failure preventing the print controller from correctly processing data for the engine. While similar to other communication errors, this indicates an issue with signal framing. A clean software reboot usually realigns the system.

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Common causes

  • 1Data synchronization mismatch.
  • 2Fiery service process hang.
  • 3Network interference on interface cable.
  • 4Corrupt print job packets.

Solutions

Quick Diagnosis

This error occurs when the Fiery controller attempts to synchronize with the main engine and fails. Check if the print jobs remain stuck in the 'Pending' queue.

Step-by-Step Solution

  1. Check cable: Verify the interface cable is secure.
  2. Software Reboot: Restart the Fiery server via the software interface.
  3. Check engine: Ensure the engine has no jam alerts.
  4. Power Cycle: Perform a full shutdown and restart if the error persists.

Prevention and Maintenance

Use a reliable UPS for the Fiery server to avoid data corruption from power fluctuations. Always restart using software commands rather than just hard switches.

When to call a technician

If professional software diagnostics do not clear the error, physical controller hardware or interface boards might be failing.

Technical Data

  • Technology: Monochrome Laser High-Production
  • Performance: 110 ppm
  • Connectivity: Gigabit Ethernet
  • Feeder capacity: 8,050 sheets
  • Consumables: High capacity D110/D125 toner
  • Usage: Production
  • Official Drivers / firmware

Steps to follow

  1. 1

    Check Fiery status

    Check the server display for error logs.

  2. 2

    Soft reboot

    Use the Command WorkStation menu to restart the Fiery server.

  3. 3

    Re-synchronize

    Allow time for the engine to reconnect after the reboot.

Frequently asked questions

It indicates a bi-directional sync failure between the copier engine and the Fiery controller.

It can occur after power surges or sudden disconnections of the controller.

D110/D125 high capacity toner cartridges.

Protect your Fiery server with a dedicated UPS.