042-327VersaLink B400

Xerox VersaLink B400 Error 042-327 Fix

The Xerox VersaLink B400 error 042-327 is a paper exit sensor issue. The printer believes a sheet is still present. Clear the Xerox VersaLink B400 error 042-327 by inspecting the exit path.

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Common causes

  • 1Debris in exit path.
  • 2Sensor flag mechanical issue.
  • 3Dust buildup on optics.

Solutions

Diagnosis

Exit sensor blocked by debris.

Steps

  1. Turn off the printer.
  2. Inspect the rear output path.
  3. Ensure the sensor flag moves freely.

Maintenance

Clean output rollers quarterly.

Support

Call support if the sensor stays blocked.

Specs

Steps to follow

  1. 1

    Check Path

    Look into the rear door.

  2. 2

    Remove Obstruction

    Extract any paper scrap.

  3. 3

    Restart

    Reboot the unit.

Frequently asked questions

The exit sensor detects a jam.

Check rear door for paper.

Genuine Xerox brand.

Clean sensors regularly.