042-326Xerox WorkCentre 6515

Fixing Error 042-326 on Xerox WorkCentre 6515

Error code 042-326 on the Xerox WorkCentre 6515 points to a print engine communication error. This prevents the machine from processing print jobs. Resolving it quickly is essential to avoid operational downtime.

1 views

Common causes

  • 1Paper jam inside the print engine.
  • 2Temporary logic board freeze.
  • 3Loose internal connection.

Solutions

System Power Cycle

  1. Power off the printer using the main switch.
  2. Unplug the power cable for one minute.
  3. Reconnect and power on.

Toner Cartridge Check

  1. Open the front access cover.
  2. Remove and reseat all toner cartridges.
  3. Ensure the cover is locked securely.

Steps to follow

  1. 1

    Power Cycle

    Turn off and unplug the printer.

  2. 2

    Cartridge Reseat

    Remove and replace the toner cartridges.

  3. 3

    Test Page

    Perform an internal test print.

Frequently asked questions

It is a firmware/hardware handshake error that often resolves with a simple reboot.

Usually, the copier relies on the same engine, so it may be unavailable.

Persistent issues may indicate a faulty control board or engine component.