Xerox WorkCentre 6515 Error 042-326: Quick Fix Guide
The Xerox WorkCentre 6515 error 042-326 occurs when the printer's internal controller encounters a fault within the paper feed sensor. This communication error effectively halts all pending print jobs until the sensor state is resolved. Many users find themselves wondering why is my Xerox showing error 042-326 after experiencing a sudden paper jam.
Common causes
- 1Debris in paper path: Small torn pieces of paper blocking sensor vision.
- 2Motor initialization failure: Tray motor failing to reach home position.
- 3Sensor misalignment: Resulting from tray being forcefully opened.
- 4Firmware glitch: Temporary software communication timeout during startup.
Solutions
Diagnóstico rápido
Error 042-326 is triggered when the printer cannot confirm the state of the paper tray. Check for any small paper scraps near the input sensor, as this is the most common cause for the error 042-326 to persist even after power cycling.Solución paso a paso
- Power Cycle: Turn off the printer completely and unplug it from the wall outlet for at least 60 seconds.
- Clear Obstructions: Slide out the paper tray and inspect the area for any jammed paper fragments or debris.
- Reboot: Plug the device back in directly to the wall outlet and power on to clear the notification.
Prevención y mantenimiento
Regular cleaning of the paper path is essential. Ensure the paper tray is closed gently and use only manufacturer-recommended paper weights. Using genuine 106R series toner helps maintain machine stability by preventing excessive internal heat and dust buildup.Cuándo llamar a un técnico
If the error continues despite cleaning and power cycling, the tray sensor may be physically damaged. In such cases, professional service is required to replace the damaged component.Ficha técnica del equipo
- Technology: LED Digital
- Speed: Up to 30 ppm
- Connectivity: USB 3.0, Ethernet, Wi-Fi
- Input Capacity: 250 sheets (Main Tray)
- Consumible compatible: 106R Series (Standard/High Capacity)
- Recommended Use: Home office and small teams
- Official drivers / firmware
Steps to follow
- 1
Power Cycle
Turn off the printer completely and unplug it from the wall outlet for at least 60 seconds.
- 2
Clear Obstructions
Slide out the paper tray and inspect the area for any jammed paper fragments or debris.
- 3
Reboot
Plug the device back in directly to the wall outlet and power on to clear the notification.
Frequently asked questions
This error usually indicates that the printer's paper tray sensor is blocked or misaligned, preventing it from detecting the presence of paper correctly.
It is not a permanent hardware failure, but it stops print operations until the obstruction is removed or the sensor is reset.
No, this error is unrelated to your 106R series toner cartridges and is strictly a paper path communication issue.
For optimal performance, clean the feed rollers monthly using a lint-free cloth to prevent paper debris build-up.