042-326WorkCentre 5865

Xerox WorkCentre 5865 Error 042-326: Fix

Xerox WorkCentre 5865 error 042-326 signifies a failure within the Automatic Document Feeder (DADF) motor assembly. If the system fails to detect mechanical movement when expected, it triggers this protective code. Knowing why does my Xerox WorkCentre 5865 show error 042-326 helps identify if a manual clearing of a jam or professional motor replacement is needed.

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Common causes

  • 1Document jam in the DADF entry point.
  • 2Worn pick-up rollers losing traction.
  • 3DADF motor electrical failure.
  • 4Physical obstruction due to staples or clips.

Solutions

Diagnóstico rápido

This error occurs when you attempt to scan or copy using the DADF. If the feeder tries to grab paper but fails, the internal sensor signals an error.

Solución paso a paso

  1. Turn off the printer.
  2. Open the feeder unit and inspect for loose debris.
  3. Remove any paper scraps or metal staples causing friction.
  4. Power the machine back up to cycle the feeder motor.

Prevención y mantenimiento

Keep the feeder pick-up rollers clean. Use only recommended paper sizes to avoid jamming inside the narrow pathways of the document feeder.

Cuándo llamar a un técnico

If the motor makes an grinding noise or the error persists without paper, the drive motor or the roller assembly is damaged.

Ficha técnica del equipo

  • Technology: Multifunction Laser
  • Print speed: 65 ppm
  • Connectivity: Gigabit Ethernet
  • Feeding capacity: 4,700 sheets
  • Compatible consumables: Xerox 006R01450 series
  • Recommended use: Corporate office environment
  • Drivers / firmware official

Steps to follow

  1. 1

    Power off

    Unplug the device from the wall.

  2. 2

    Check tray

    Ensure no paper or staples are jammed in the DADF unit.

  3. 3

    Reboot

    Restart the system to reset the feeder motor.

Frequently asked questions

This error points to a fault in the document feeder (DADF) motor system.

Printing remains functional, but you cannot use the automatic document feeder for scanning tasks.

No, this is a mechanical unit failure within the feeder.

Always remove staples and ensure documents are not curled before loading them into the feeder.