042-326VersaLink C605

Xerox VersaLink C605 error 042-326: Sensor Fix

The Xerox VersaLink C605 error 042-326 is a fault detected in the optical sensors of the scanning system (ADF or flatbed). It occurs when the image sensor fails to perform the initial calibration sequence. Cleaning the reading area is usually the most effective first step to resolving this sensor error.

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Common causes

  • 1Dirty scanner glass or opaque surface residue.
  • 2Mechanical fault in the scanner carriage preventing a return to home position.
  • 3CIS sensor miscalibration due to outdated firmware version.
  • 4Premature wear of the scanner exposure lamp.

Solutions

Diagnóstico rápido

Error 042-326 occurs during copy or scan jobs. If standard printing remains functional, confirm that the fault is localized strictly to the scanner unit.

Solución paso a paso

  1. Clean scanner glass: Use a soft cloth and non-abrasive glass cleaner to remove dust from the scanner reading strip.
  2. Reboot device: Power off and unplug the unit for 60 seconds before retrying the task to force a sensor recalibration.
  3. Update firmware: If the error persists, download and install the latest firmware from the official Xerox support site.

Prevención y mantenimiento

Perform weekly cleaning of the scanner glass. Avoid leaving documents with residue from tape or correction fluid that could scratch the surface or obstruct the sensors.

Cuándo llamar a un técnico

If the error continues after cleaning and firmware reinstallation, the Contact Image Sensor (CIS) unit likely requires professional replacement.

Ficha técnica del equipo

  • Technology: Multifunction Color Laser
  • Speed/Output: 55 ppm
  • Connectivity: Ethernet 10/100/1000, USB 3.0
  • Feeding capacity: 700-sheet
  • Compatible consumable: VersaLink C605 Series Cartridges
  • Usage: High-traffic corporate offices
  • Official drivers / firmware

Steps to follow

  1. 1

    Clean scanner glass

    Use a soft cloth and non-abrasive cleaner to remove dust from the scanner strip.

  2. 2

    Reboot device

    Power off and unplug for 60 seconds before retrying any scanning task.

  3. 3

    Update firmware

    If the error persists, download the latest firmware from the official Xerox portal.

Frequently asked questions

It indicates a failure in reading the sensor of the scanning bar or the exposure glass.

No, it's a communication error between image components that blocks scanning but not printing.

No, toner replacement is not required; the issue lies in the scanning module.

Keep the scanner glass clean and free of correction fluid or other debris.

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