Xerox VersaLink C605 error 042-326: Fix Guide
The Xerox VersaLink C605 error 042-326 occurs when the scanning module detects a positioning or internal communication problem. This code indicates the scanner carriage fails to calibrate correctly during startup, often after long periods of inactivity or vibration.
Common causes
- 1Failed calibration of the scanner initial position sensor.
- 2Physical obstruction preventing free scanner carriage movement.
- 3Stretched or damaged scanner motor belt.
- 4Motion control firmware bug.
Solutions
Diagnóstico rápido
If the scanner attempts to move but halts abruptly with the 042-326 error, ensure there are no objects blocking the glass or that the carriage isn't stuck at an extreme end.Solución paso a paso
- Power reset: Turn off the device for 30 seconds and turn it back on to reset motors.
- Check scanner: Open the top cover and ensure nothing is obstructing the scanner path.
- Test copy: Try a simple copy job; if it still fails, the lamp motor may need attention.
- Update firmware: Check for updates on the manufacturer support site.
Prevención y mantenimiento
Avoid placing heavy objects on the glass. Clean with a microfibre cloth and neutral cleaner. Perform regular maintenance to ensure position sensors remain unobstructed.Cuándo llamar a un técnico
If the scanner makes grinding noises or consistently fails after a reset, the motor or belt is likely damaged and needs professional repair.Ficha técnica del equipo
- Technology: DADF Color Scanner
- Scan Speed: Up to 60 ipm
- Connectivity: LAN/USB
- Consumables: N/A (cleaning recommended)
- Recommended Use: High-frequency digitisation
- Official drivers / firmware
Steps to follow
- 1
Power reset
Turn off the device for 30 seconds and turn it back on.
- 2
Check scanner
Ensure the scanner carriage is not physically blocked.
- 3
Update firmware
Check for firmware updates on the official website.
Frequently asked questions
This error points to a communication or movement issue with the scanner carriage, preventing it from completing its initialization cycle.
It is urgent if you rely on scanning. It does not affect printing, but don't force the unit.
There are no consumables for the scanner, but cleaning the glass helps performance.
Keep the unit in a dust-free environment and avoid heavy physical impacts on the glass.